Infrastructure Facilities
Services provided by CriticalTouch is at premium Internet Data Centers (IDCs). CriticalTouch has partnerships with some of the top services providers in India as well as US. Some of the security and connectivity details available at the IDC in India are mentioned below for your reference.
Security Measures at IDC
Facility Monitoring specifications
- Smoke Detection System
Central Monitoring & alarm system to monitor alarms from electrical and environmental systems
Automatic paging to concerned technicians, and escalation to management. 7* 24 hours monitoring & maintenance
Local and remote monitoring of power switchboards, DG sets, Main distribution panels, UPS Systems, static transfer switches and PDU's
Local and remote monitoring of individual A/C settings, supply and return air temperature and humidity water detection
Physical Security Specifications:
- Three layers of Physical security:
- Security Officers at Main gate
Key Card Access at IDC Building Entrance
Biometrics Access at Server Hall Entrance
Onsite security on a 24 * 7 basis:
Video Camera Surveillance at all critical points in IDC and archival of the record for 30 days
All areas including cages monitored and recorded by CCTV, with archival system
CCTV integrated with access control and Alarm system
Silent alarm and Automatic Notification to Law enforcement officials to protect exterior entrances Picture ID to all customers
Unlimited Visitation Requests, only to authorized customer's personnel
Network Connectivity Specifications:
- State-of-the-art Cisco power routers
State-of-the-art Cisco power switches
24x7 Redundant Connectivity
Dual Incoming data links to each server from separate core switches for Maximum data redundancy
